Personal injury firms depend on timely, accurate medical records to move cases forward. Yet the process of requesting, tracking, and following up on those records often slows everything down. The new 8am™ CasePeer and Arctrieval integration changes that.
Arctrieval automates medical and billing record retrieval using Individual Right of Access workflows—helping teams receive records faster, reduce costs, and avoid endless follow-ups. Now, with CasePeer integration, firms get a seamless way to request and sync records within their existing case management workflow.
What is Arctrieval?
Arctrieval is a legal tech solution that simplifies medical and billing record requests for personal injury firms. Instead of relying on staff or vendors to manually submit forms and chase providers, Arctrieval sends automated, compliant Individual Right of Access requests—triggering a federal 30-day response window that keeps cases on schedule and costs predictable.
Through its direct connection with CasePeer, firms can:
Import client and provider details from CasePeer into Arctrieval
Link every request to the correct CasePeer matter
Sync completed records, provider data, notes, and request history back to the case file
Eliminate duplicate data entry across systems
Together, CasePeer and Arctrieval make the record retrieval process faster, more affordable, and easier to manage from start to finish.
Why medical record requests slow down personal injury firms
Record retrieval is one of the most time-consuming parts of personal injury litigation. The CasePeer and Arctrieval integration addresses three of the biggest bottlenecks personal injury firms face:
1. Manual requesting and follow-up
Staff often spend hours submitting requests, leaving voicemails, and tracking down providers. Arctrieval automates the entire process, freeing time for case strategy and client communication.
2. Disconnected systems and redundant tasks
Without integration, firms re-enter case details, upload returned files, and manually update status notes. With Arctrieval, everything syncs directly back to CasePeer.
3. Quicker responses
Individual Right of Access requests help reduce fees and enforce faster response timelines—critical for uninsured clients and high-volume firms.
How Arctrieval complements CasePeer
CasePeer manages the entire lifecycle of a personal injury case—from intake to settlement. Arctrieval strengthens that workflow by automating one of the most operationally heavy tasks: record retrieval.
With the integration:
Requests begin in Arctrieval using client and matter info directly imported from CasePeer
All returned records, provider information, and request history automatically sync back to CasePeer
Firms gain complete visibility into request timelines and deadlines
Teams spend less time tracking documents and more time resolving cases
The result is a more efficient, audit-ready, and cost-effective way to manage medical records.
Where your personal injury firm can see the biggest gains
Faster, lower-cost access to records
Individual Right of Access requests accelerate turnaround times while minimizing fees, especially for uninsured clients or high-volume practices. Firms gain predictable timelines and significantly fewer delays, helping cases progress without long gaps in documentation.
Less administrative work
No more calling providers, tracking spreadsheets, or chasing updates. Arctrieval automates outreach and follow-up, reducing the administrative load on paralegals and assistants so nothing slips through the cracks.
Fully synced case files
Documents, notes, provider details, and request history flow directly into the CasePeer matter. Firms always have a complete, up-to-date case file without the extra steps of uploading or re-entering information.
More time for what matters
With fewer administrative tasks and clearer visibility into request status, teams can devote more time to client communication, negotiations, and the strategy that drives case outcomes—not the paperwork behind them.
What you can expect from the integration
The CasePeer and Arctrieval integration gives personal injury firms a unified, reliable workflow for managing medical and billing requests from start to finish. Instead of juggling spreadsheets, chasing providers, or manually uploading documents, firms can manage the entire process with consistent updates flowing into the CasePeer matter.
Automated record requests
Arctrieval handles submissions, tracking, and deadline management using Individual Right of Access requests. This triggers a federal 30-day response requirement, helping firms receive records faster and at lower cost. Automated follow-up minimizes delays and keeps cases moving forward.
Seamless CasePeer sync
Client details, case linkage, request notes, and final documents sync directly back to the CasePeer matter. Every returned record is automatically filed in the appropriate place, keeping the case organized and eliminating repeat data entry across platforms.
Centralized status tracking
Arctrieval gives firms one dashboard to view request progress, expected deadlines, and provider responsiveness. Teams can quickly see what’s pending, what’s overdue, and what’s complete, helping them stay proactive and avoid bottlenecks.
Built for personal injury workflows
The integration supports personal injury, medical malpractice, mass tort, SSDI, workers’ comp, and other high-volume practices. Whether a firm handles a handful of cases or hundreds, Arctrieval provides a scalable, predictable record retrieval process that fits directly into their CasePeer workflow.
How it works
Import case and client details: Start record requests in Arctrieval using client and matter information pulled directly from CasePeer.
Submit automated requests: Arctrieval sends digital Individual Right of Access requests to each provider—handling follow-up and deadline tracking.
Sync results back to CasePeer: When records arrive, Arctrieval automatically uploads documents, notes, and provider data to the associated CasePeer matter.
View everything in one place: Track request statuses and deadlines in Arctrieval, while keeping all documents and updates organized in CasePeer.
Start improving your record workflow today
The CasePeer and Arctrieval integration helps personal injury firms request, track, and receive
medical records faster—without the cost, hassle, or manual follow-up. It’s a more predictable, efficient way to manage one of the most essential parts of personal injury casework.
New to CasePeer? See how CasePeer and Arctrieval work together to simplify record retrieval—schedule a demo of CasePeer.
Already using CasePeer? Dive deeper into the Arctrieval integration.
About the author
M.E. Hammond is a Senior Content Strategist and Blog Specialist for 8am, a leading professional business solution. She covers emerging legal technology, financial wellness for law firms, the latest industry trends, and more.